SMS Terms

These terms cover the text messages The Sibin LLC ("The Síbín") sends to clients about their bookings, from (855) 382-3143.

What we text

If you have a booking with us and turn on text updates, we text you about that booking:

• Payment reminders — when your deposit or balance is due, with a link to pay.
• Event-day details — when our crew will arrive, setup and other logistics.
• A follow-up after your event — including a request to leave us a review.

We don't send advertising or promotional texts, and we only text you about your own booking.

How you sign up

You turn on text updates yourself on your quote page, by entering your mobile number and ticking a box that says what we will send. Agreeing to texts is optional and is not a condition of booking.

How often

Message frequency varies — usually 3 to 6 texts per booking.

Cost

We don't charge for texts. Message and data rates may apply from your mobile carrier.

Stopping texts

Reply STOP to any of our texts and we will stop texting you; we'll send one message to confirm. You can also turn texts off on your quote page, or email [email protected]. To start again, reply START.

Help

Reply HELP to any of our texts for help, or contact us at [email protected] or (508) 322-1298.

Your information

We use your mobile number only to text you about your booking. We do not sell or share mobile numbers, or your consent to receive texts, with third parties or affiliates for their marketing. See our Privacy Policy for more.

The small print

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and phone.

Questions? Get in touch.